Quick Pinco verification for secure access
Account verification required on Pinco confirms your name, date of birth, address, email, and phone.
Reviews usually finish in minutes, but some checks can take up to 24 hours.
You can register, deposit, and play before approval, yet withdrawals stay locked until verified; your data is encrypted and stored on secure systems.
Step-by-step guide to Pinco account verification
Verification is essential to use the full platform. Follow these steps to finish your check.
Sign in or register
Enter your email, mobile number, and set a strong password, then agree to the terms.
Confirm contact details
Enter the one-time codes sent to your email and phone.
Upload ID and address
Take clear photos of your government ID and a recent proof of address.
Liveness and submit
Complete a quick selfie check, review your details, and submit for review.
Eligibility and basics for a successful check
To complete Pinco verification, make sure you meet these basics. This helps speed up the process.
- You are of legal gambling age in your province or territory.
- You reside in Canada and use a current Canadian residential address.
- Your name, date of birth, and address match your submitted ID.
- Only one account per person, device, and household.
- You can access your email and mobile number to receive codes.
- Photos are colour, high resolution, and unedited.
Documents required for Pinco account verification
Have these documents ready to speed up your review. Submit only clear, readable images.
- Government-issued photo ID: Driver's licence, passport, or provincial ID card. Must show full name, date of birth, photo, expiry date, and ID number.
- Proof of address: Utility bill, bank or credit statement, or government letter. Must show full name, Canadian residential address, and an issue date within the last 90 days.
- Payment method proof: For cards, show the first 6 and last 4 digits, name, and expiry, and cover the middle digits and CVV. For e-wallet, Interac, or bank, provide a screenshot or statement showing your name and the account identifier.
- Selfie or liveness check: Take a live photo with your face fully visible, no filters, matching the ID photo.
- Source of funds or income (if requested): Recent payslip, bank statement, or tax form that shows payer name, your name, date, and amounts.
Why finishing verification helps your account
Verification protects you and keeps the platform compliant in Canada. It confirms identity for play on Pinco and reduces fraud risk.
- Enable withdrawals and payouts for your account.
- Faster payment reviews and higher transaction limits over time.
- Stronger protection against account takeover and fraud.
- Fewer payment interruptions and reduced chargeback issues.
- Compliance with Canadian KYC and AML requirements.
- Quicker support when a payment or login needs a check.
FAQ
Is the app flow the same as the browser?
Yes. Steps are identical in the app and on the site. The app uses the same checks as Pinco on the website.
What file types and sizes are accepted for uploads?
Use common formats like JPG, PNG, or PDF. Keep each file under 10 MB for faster uploads and smoother review.
Why was my document rejected?
Usual reasons include blurry images, cut-off edges, expired ID, or mismatched details. Reshoot in good light and confirm your info matches your ID.
How do you change your email or phone after verification?
Go to Profile settings to update details. A new OTP and a brief re-check may be required to confirm the change.
Can you have more than one account?
No. One Pinco account per person is allowed. Duplicate profiles may be closed, and verification will not proceed.
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