Pinco contacts for Canada
This page lists our email, live chat, phone, messengers, and social networks. Support is in English and French on official on-site channels. Use our Pinco email address for documents or open chat for fast help; average reply: chat under 2 minutes, phone under 2 minutes, e-mail 4–12 hours.
Chat, email, or the Pinco contact number
You can reach us for partnerships, media, marketing, affiliates, corporate questions, legal details, or investor proposals. See the Pinco email in the table when you need written confirmation.
| Communication Method | What Questions Should You Ask |
|---|---|
| On-site live chat | Account access, verification, deposits, withdrawals, game issues, quick guidance. |
| Phone (toll-free, Canada) | Urgent account or payment issues, security concerns, time-sensitive help. |
| Support email | Detailed questions, attachments, account history, payment receipts. |
| Verification email | KYC documents, identity, address, source of funds. |
| Payments email | Deposits, cash out status, bank or card issues, e-wallet questions. |
| Partnerships & affiliates | Partnership proposals, affiliate onboarding, tracking questions. |
| Media & press | Interviews, press comments, brand assets and usage. |
| Legal & compliance | Terms, licences, compliance notices, dispute details. |
| Privacy & data | Access requests, data correction, deletion, user privacy question. |
| Corporate & investor relations | Corporate information, investor proposals, platform insights. |
| Messengers (WhatsApp, Telegram) | Quick status checks and a short message. No account changes via chat. |
| Social networks | Follow updates and send a message for non-urgent help. |
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